Get in Touch With Us

Got a question about a bitcoin sportsbook, spotted something on alohaboardshop.com that needs a second look, or want to suggest a crypto betting site we haven't covered yet? This is the place to reach us. Below is how we handle enquiries and what you can expect once you send one.

How to Get in Touch

Email is the best way to contact us: [email protected]. A real person reads every message, and we aim to reply within two working days. If your enquiry touches on something specific — say, whether a particular sportsbook supports a coin you use, or a query about one of our rankings — mention it in the subject line so it reaches the right person faster.

What Readers Usually Write In About

We hear from crypto bettors across the country on a wide range of topics. The most common ones include:

• Coverage questions — which cryptocurrencies a listed sportsbook accepts, whether a site takes Bitcoin Cash or stablecoins alongside BTC and ETH, or how deposit and withdrawal speeds compare between sites.
• Accuracy checks — if a bonus term, cashback rate, or supported coin on one of our offer listings looks out of date, tell us. We fact-check regularly and rely on readers flagging anything that has changed.
• Site suggestions — if there's a crypto sportsbook you think belongs on our radar, let us know which coins it supports and what stood out to you.
• Privacy and account questions — many readers ask about how anonymous crypto betting really is, what identity checks a sportsbook may still require, or how to keep wallet activity separate from personal information. We're happy to point you toward general guidance, though we can't advise on your specific tax or legal situation.
• Partnership or editorial enquiries — if you represent a sportsbook, wallet provider, or affiliate network and want to discuss working with us, introduce yourself and explain what you have in mind.

Questions We Can't Answer Directly

We're a review and comparison site, not a sportsbook, wallet provider, or bank. That means we can't process deposits, resolve a withdrawal that's stuck on a specific platform, or access your betting account. For anything account-specific — a delayed BTC withdrawal, a locked wallet, a bonus that didn't credit — you'll need to contact that operator's own support team directly, since they hold your account details and transaction history.

Similarly, if you're dealing with the effects of gambling that's become hard to control, please reach out to a dedicated support service in your state. We can point you toward general resources if you mention this in your message, but we're not equipped to provide that support ourselves.

What Happens After You Send a Message

Every enquiry is read by a team member — we don't rely on canned auto-replies. During normal periods you should hear back within two working days; if we're dealing with a high volume of messages, particularly after an update to our rankings, it may take a little longer. We'll always follow up rather than let a message go unanswered.

Why Reader Input Matters Here

Bitcoin sportsbooks change their coin support, bonus terms, and withdrawal processing times more often than traditional sportsbooks do. Keeping our reviews accurate depends partly on readers who actually use these sites telling us when something has shifted. If you've noticed a sportsbook drop support for a coin, tighten its cashback terms, or speed up its crypto payouts, we want to hear about it — it helps every reader who comes to this site afterward.

If your question relates to a specific region's rules around online betting, note that legal standing varies by state, and we'd rather point you to accurate general information than guess. Where relevant, we also cover related corners of the crypto gambling space, including our page on trusted non GamStop casinos in the UK, for readers researching options outside the US market.

Before You Write In

A quick checklist can speed things up on both ends:

1. Check whether your question is about a specific sportsbook's account or transaction — if so, contact that operator directly first.
2. Include which cryptocurrency or sportsbook your question relates to, if applicable.
3. Let us know if you're flagging an error, so we can prioritise fact-checking it.
4. Give us a couple of working days before following up — we do read everything, even if a reply takes a little time.

Thanks for taking the time to reach out. Whether it's a correction, a question about how crypto betting works, or feedback on how we can make alohaboardshop.com more useful, we're glad to hear it.